Brexit Is Here

Retail Customer Information

On 24th December 2020, the UK and EU agreed on a Brexit trade deal.

From the 1st January 2021, the rules for importing from the UK changed.

Due to the more complex processes and additional customs data that are now required, at Namaste we have been working hard to update our systems and are doing all we can to make the transition as easy as possible.

What Namaste Are Doing

We welcome export orders big or small
You can still buy all our products you know and love from Namaste in exactly the same way.
No changes to product prices and delivery prices
Export delivery is charged at cost, we offer competitive delivery prices
We have updated all our systems & paperwork in line with new requirements
Commodity codes & country of origin of each product shown on invoices (Commodity codes can be grouped by weight on invoices if requested)
Net & Gross weights shown on invoices
EORI number on invoices

Delivery Charges

Northern Ireland
Orders < 2KG £4.95
Orders >2KG £11.95
Free for orders >£100

Movement of goods from the UK to Northern Ireland remains the same and is not currently subject to any duties, taxes & clearance fees. However, businesses in Northern Ireland receiving goods over the value of £135 (€150) between January 1st 2021 and March 31st 2021 will be required to submit a declaration and can use the Trader Support Service to do so. This must be done within 3 months of receiving the goods by the receiver.

Republic of Ireland
Orders < 2KG £4.95
Orders >2KG £11.95
Free for orders >£100
Standard Delivery 2-5 working days

Movement of goods from the UK to the Republic of Ireland may be subject to clearance fees, duties & taxes depending on the nature and origin of the goods.

EU Delivery Charges Click Here

Non-EU Delivery Charges Click Here

Large orders may be delivered by pallet due to the bulk of the order and large pieces of furniture are delivered by pallet to avoid damage.

Pallet Delivery Charges
Northern Ireland, Republic of Ireland & EU - POA - Standard Delivery 2-5 days.

Registering for an EORI number

Please provide your EORI number for orders over €150 when ordering online in the additional notes at checkout if you have one or the sales team will contact you for this information.

Your EORI number is unique to you and is an ID code used to track and register customs information in the EU.

An EORI number is not required for orders under the value of €150

To find out more and register please visit: https://ec.europa.eu/taxation_customs/business/customs-procedures/general-overview/economic-operators-registration-identification-number-eori_en#heading_3

Duty Rates

Under the agreement, the deal guarantees zero tariffs on goods however, this is only applicable to products make in the UK and EU. As an international importer, we source our products worldwide so you may have to pay import duty on some Namaste products.

Duty Rates are not applicable to shipments under €150. The charges will vary depending on the type & origin of the goods. You can find out more about potential duty rates here.

VAT

There will no longer be VAT on any invoices from Namaste. You will be governed by the tax rules of your country. EU member states will apply VAT for any items valued over €22. You can find out more about EU VAT rates here.

Customs Clearance Fees

Goods will be subject to a clearance fee. The cost of this will depend on the country, the carrier and the value of the goods. Items below €22 will be charged a flat €1 clearance fee regardless of destination. For more information on customs fees click here

Paying Taxes, Duties & Fees

We have partnered with our delivery carriers as our customs agents. They will contact you by email or text message to let you know the taxes & duties you must pay and details of how to pay. Once the payment has been processed the goods will be delivered to you.

Our Promise to You

We very much value and welcome trade with our international customers. We will continue to work with our delivery carriers to ensure a smooth transition, whilst keeping delivery costs as low as possible. We are here to support you wherever we can.

Please get in touch if you need any further information or require our help via our website www.namaste-uk.com or email sales@namaste-uk.com or call +44 1756 700790 -office hours Mon- Fri 9-5.30pm.